When we talk about “tools” for social media and community management, it’s easy to let the mind wander to workflow platforms like SproutSocial, conversation-based monitors like Crimson Hexagon, or something like Simply Measured that promises a bit of both....
Read MoreIt’s crazy how time flies in the work world. I remember interviewing for my first job out of college. It was my dream — or at least my dream starter job. I didn’t have tons...
Read MoreI've always had ambitions, but I haven't always been a leader. That's not to say I was a follower; I'm a textbook skeptic, even when the ideas originate from my very own mind.
Read MoreAfter a tough day at work, or a rough day of deadlines, we tend to placate ourselves with reminders that our work, however important, is neither brain surgery nor rocket science. Ok, so I’m not my brother the radiologist,...
Read MoreGiving bad — or even “clumsy” — feedback reflects just as poorly on a manager as responding to feedback defensively does on a direct report. Feedback is crucial to career growth, and at its core...
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