Are You Listening?

People like me are everywhere. Young, ambitious, digitally-savvy professionals who churn out strong, creative work that yields impressive results. But are people really listening to us?

I often describe myself as driven; my career is always top-of-mind, wedged somewhere between my health, my dog, and my husband. A self-starter and leader by nature, I’m also no stranger to collaboration. In fact, I thrive off of it. I’m also among those who call out companies that create collaborative, creative facades by way of a measly open workspace.

Collaboration is among a long list of jargon to describe how people work, but what does it really mean? When I collaborate with a team, it means that I respect each person, their ideas and the physical time they’re investing in our work. From an agency perspective, time is truly money — hours are classified as either billable or non-billable, and without respect for time, and by extension, respect for process/protocol, the system can easily fall out of sorts.

In the same way that I won’t ever apologize for my success, I also won’t apologize for my thirst for order. I’m not a textbook “creative” — a term I have to put in quotes because I oh so seriously resent it. If you never establish a process, the collaborative energy is broken from the start; expectations aren’t set, people aren’t held accountable, and there’s no room for anyone to develop and earn a sense of ownership of their work.

Establishing a bit of structure isn’t a bad thing, but it does require sincere effort and commitment. It’s critical to stop before you even start to ensure that you’re listening to each team member so that they feel empowered to take on their brunt of the work with clear direction and a strong support system.

Vanilla Ice may be a failed rapper, but his “stop, collaborate and listen” lyric is a call to action that is often overlooked. Oh, and I should clarify, Ice is not back with a brand new invention.

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